Improving Sales Performance & Productivity

Fact Sheet

Mission:

To improve the organizational techniques and selling skills of anyone who interacts with customers and clients.

Objective:

To learn the skills needed to:

  • Manage customer/client information
  • Achieve goals
  • Track progress
  • Build relationships
  • Ask the right questions
  • Respond to objections

Who Participates:

Sales and non-sales personnel, such as:

  • Account Executives
  • Project Managers
  • Account service personnel
  • Designers, Engineers, Financial Executives, etc.

Program Length:

Two days.

Participants/group:

10 - 12

Skills Acquired:

  • Managing activities and commitments
  • Focusing on goals
  • Tracking progress
  • Building relationships
  • Asking the right questions
  • Responding to objections
  • Closing the sale


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